At Toronto LED Lighting, your satisfaction matters to us. We want every shopping experience to be stress free, which is why we’ve designed a simple return and replacement policy.

Easy Return Policy

If your purchase does not fully satisfy you, you are allowed to send it back within 30 days from the day of delivery in order to get your money back (shipping charges are excluded).

How To Become Eligible:

• The product should be new and in the original packaging
• Return of the product must be accompanied by all the accessories and documentation
• Items should be securely packed so that they do not get damaged during shipping

Refunds will be processed once the return is received and inspected. Please note that damaged or incomplete returns may be subject to a restocking fee.

Free Replacement for Defective Products

We assure you that we sell quality products. If you get a faulty or broken item, we will substitute it with one free of charge.

• We will pay full return shipping if the product is defective.
• To have a faster replacement process, please get in touch with us before returning the product.

How to Return an Item

Before shipping your item, please contact our support team for approval:

Phone: +1 647-988-7157
Email: adriano@torontoledlighting.com

When returning, please:

1. Include the original invoice in the package

    

2. Use the original box and packaging

    

3. Pack the item securely to prevent shipping damage

Need Assistance?

We’re here to make the process easy. If you have any questions about returns, replacements, or your order, don’t hesitate to reach out:

Call us at +1 647-988-7157
Email us at adriano@torontoledlighting.com

Our team is ready to assist and ensure your more experience with Toronto LED Lighting is smooth and worry free.